Finding someone to build a website in Batam is easy; just search on Google or Facebook and you'll find hundreds of options. However, finding a reliable, professional web developer who won't disappear after receiving payment is much harder.
Before you hand over your hard-earned money to a freelancer or an agency, here are critical factors you must consider.
1. Check Their Own Website
This sounds obvious, but it's often overlooked. If a web developer's own website is slow, broken on mobile, or looks like it was built in 2010, do you really want them building your business's digital face? The quality of their own site reflects the standard of work they will deliver to you.
2. Ask About Domain & Hosting Ownership
This is the #1 scam in the industry. Some developers register your domain name (e.g., yourbusiness.com) under their own personal email. A year later, when it's time to renew, they demand a massive ransom or simply ignore your calls, taking your website offline. Always ensure the domain is registered with you as the legal owner.
3. Review Their Local Portfolio
Have they built websites for real businesses in Batam? Ask for live links to their previous work. If they claim to have built websites for large corporations but can only show you screenshots instead of live websites, consider that a major red flag.
4. Mobile Responsiveness is Non-Negotiable
Over 80% of internet traffic in Indonesia comes from mobile phones. If the developer builds a site that looks beautiful on a laptop but requires zooming in and out on a smartphone, you will lose customers instantly. Ask them how they approach "mobile-first design."
5. Clear Scope and Support
Make sure you get a clear proposal stating exactly how many pages are included, whether SEO setup is part of the package, and what happens if something breaks after the website goes live. A good agency provides ongoing support.
At KWM Webs, transparency is our core value. We build fast, secure, and beautiful websites for Batam businesses with no hidden fees. Contact us for a free consultation.